To whom should the service agreement be provided?

• A. The written service agreement is provided to each guarantor and client, both paid and pro bono
• B. Only the client
• C. Only the guarantor
• D. Only the pro bono client

Answer: (D)

Emphasize the need for a written agreement that clearly outlines what will be done, who is responsible, and what each party has consented to. A service agreement serves as the formal record of the professional relationship, capturing the scope of services, confidentiality, duties, and any limits or disclosures. In pro bono arrangements, there is no payment contract driving the relationship, so it’s especially important that the client explicitly understands and agrees to these terms before services begin. The person who receives the services—the client—needs to be the one who signs or acknowledges the agreement, ensuring informed consent and clear expectations. The guarantor’s role is typically about payment assurance, not the provision of services, so they are not the primary recipient of the service agreement. For these reasons, the document should be provided to the pro bono client only.